Error with zip folder

No more questions - please go to http://www.syncovery.com/forum instead

Moderator: SuperFlexible Administrators

Error with zip folder

Postby GibbsRetail on Tue Apr 03, 2018 9:36 am

I am having issues on multiple sites. This error only occurs with the backup to AWS. When ran scheduled, or manually the backup does nothing. It immediately shows the error in the screen shot. When i go to that path shown and delete the .zip in the TEMP folder the next backup works perfectly. I have done this at multiple sites multiple time (deleted the .zip) the problem eventually returns in an indeterminate amount of time. This is only a temporary fix.

Attached is a log file as well. This is all from 1 site.
Attachments
Daily Backup to AWS - 2018-04-03 10.22.49 - Nothing to be done.log
log file - says nothing to be done.
(83.36 KiB) Downloaded 112 times
GRS Remote Support_Ginos Dunbar RMSERVER_2018-04-03_1.png
Screenshot
GRS Remote Support_Ginos Dunbar RMSERVER_2018-04-03_1.png (43.34 KiB) Viewed 540 times
GibbsRetail
 
Posts: 2
Joined: Fri Apr 04, 2014 8:19 am

Re: Error with zip folder

Postby superflexible on Wed Apr 04, 2018 6:30 pm

It would be interesting to see the log file that precedes this run, because that left the zip file in the TEMP folder, thinking that the upload to S3 failed and needed to be retried.

Unfortunately the retry does nothing because the file (or an older one with the same name) is already on S3.
User avatar
superflexible
Site Admin
 
Posts: 2478
Joined: Thu Dec 31, 2009 3:08 pm


Return to Windows Support * new forum: www.syncovery.com/forum

cron