incomplete because of acces is denied

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incomplete because of acces is denied

Postby Relatics on Wed Aug 17, 2016 7:57 am

We have a setup using exact mirror with real-time synchronisation. For one of the profiles we receive emails of this profile sometimes being incomplete. I added the log file of this problem.

We would like to know if this is normal? At first the error in the log was different; trying to use shadow copy for copy the file. But because we installed the program on the destination it is no possible use shadow copies with UNC paths. After we disabled the use of shadow copy for copied files we see the errors in the log provided with this post.

At the moment of when we receive this error much entries are written in the log files that are skipped. Could it be the speed of the file changing that is causing this problem? Or could it be the file is in use?
We have much other servers, but only on this server we have this problem.

It is no problem, because later the file is copied correctly, but we receive much notifying emails because of this and we would like to know if it is possible solve this?

One option we think of is using another profile for the log files, without real-time synchronisation. But then we need some sort of wildcard option in the path to the files. We have paths like: \relatics\"instance"\log with "instance" being a variable for multiple instances. And in time the amount of instances can change, therefore manually configure the profile for select every instance is no option.
Attachments
Host15Websites - 2016-08-17 10.29.46 - INCOMPLETE. 1 copied (6.7MB) of 3, Errors with 2 File(s).log
(3.96 KiB) Downloaded 100 times
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Re: incomplete because of acces is denied

Postby Relatics on Thu Sep 01, 2016 3:14 am

Good morning,

Nobody any idea?

Kind Regards,
Relatics
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Re: incomplete because of acces is denied

Postby superflexible on Fri Sep 02, 2016 1:53 am

To avoid the emails, you could go to the tab sheet "Access & Retries" -> "Waiting and Retrying" and choose

Re-run profile if an error occurs while
X running the profile
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