Job Gets Stuck

[elmaibach]

I have been evaulating this to see it it will work for by backup needs. I am trying to backup to a SFTP server. However when I run the job it keeps getting stuck. It will go for awhile and be fine and then all of a sudden it will just get stuck. It will say that it is working on a file, but the number of bytes copied never changes, and the ETA to completion just keeps going up. I have let it go for hours and it just stays stuck and never gives an error message. If I cancel out and restart it then it will go for awhile and then get stuck again.

[superflexible]

Are you trying Syncovery version 6.18? If not please install that.

Is it copying three files in parallel? Maybe you can play with that setting, which is on the Files tab sheet when editing a profile in advanced mode.

Finally there are Advanced SSH Settings on the Internet dialog in the profile.

If problems remain, please send a complete log file to support@syncovery.com. Try to cancel the job gracefully before sending the log file.