Multiple User Accounts Per Machine

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Multiple User Accounts Per Machine

Postby vince77 on Mon Mar 28, 2011 4:41 pm

Hi -

I'm trying to setup PST backups for a machine where 2 users are logged in simultaneously. I am having them both share the same INI file and both users are standard (not admin) users on the machines. Also, I checked the box for "program settings | advanced | never allow two profiles to share the same database"

I login as both users separately and setup a profile to backup each pst file (while in use by outlook). When i try to run the profile from my main "central SFFS" using the monitoring tool, I get the following error saying that the database is in use. Please help...

I'm attaching one of the log files
Attachments
JDK PST Files - 2011-03-28 14 34 56.log
(2.79 KiB) Downloaded 54 times
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Re: Multiple User Accounts Per Machine

Postby superflexible on Tue Mar 29, 2011 5:20 am

Hello,

this was an incompatibility of the option "Run As User" and the SQL database server. It has been fixed in today's update version 5.40d.

Cheers,
Tobias
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Re: Multiple User Accounts Per Machine

Postby vince77 on Tue Mar 29, 2011 1:28 pm

Will this still work if I set the scheduler to run as a service and the service runs as an admin?
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Re: Multiple User Accounts Per Machine

Postby superflexible on Tue Mar 29, 2011 1:32 pm

Yes
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Re: Multiple User Accounts Per Machine

Postby vince77 on Tue Mar 29, 2011 1:47 pm

Attached is the latest log file...

I omitted a bunch of the following that repeated a lot of times...
Path could not be created: C:\Users\vbm\AppData
Path could not be created: C:\Users\vbm\AppData\Local
Attachments
JDK PST Files - 2011-03-29 11 16 04.log
(2.03 KiB) Downloaded 61 times
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Re: Multiple User Accounts Per Machine

Postby superflexible on Tue Mar 29, 2011 2:05 pm

It could be that user jdk does not have permissions to write to the TEMP folder for the account that the service runs under. So you need to specify a different TEMP folder on the Program Settings dialog. One that all users can write to.
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Re: Multiple User Accounts Per Machine

Postby vince77 on Tue Mar 29, 2011 2:11 pm

That was it.

Thank You!
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Re: Multiple User Accounts Per Machine

Postby superflexible on Sat Apr 02, 2011 3:23 pm

Thanks also! The new version 5.41 should now be able to switch the TEMP folder if necessary.
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