Sync to Mobile Device Fail

[mhliu]

I am using Syncovery 7.06a 64bits. I am try to sync my local file to HTC M8 device SD card, but it always fail.
The error is Error accessing folder ext://HTC_M8x/SD 卡/Android/data/com.ttxapps.drivesync: 系統找不到指定的路徑(can't find the path).
I think, maybe the chinese character 'SD 卡' cause this error. Have somebody help me out?

[superflexible]

Thanks, I will look into it. Some mobile devices do not allow Syncovery to create folders, but maybe in this case there is a Unicode bug in Syncovery.

[superflexible]

Hello,
the problem is not the Chinese but the last folder containing dots. If you choose a folder without . then it will work. This bug will be fixed in version 7.07.

[mhliu]

Understood. I will wait for the version 7.07. Thanks for your help.

[superflexible]

Version 7.07 is now available.

[mhliu]

After trying to use Version 7.07b, in some case, it works. In other case, it fail. I don't know why?
the errors as follow:
====================================================================================
Syncovery v7.07b, build 74 (64-bit)

Licensed to: mhliu@direk.com.tw
Log for profile test, started at 上午 10:37:03 on 2015/1/9

LEFT: F:\test
RIGHT: ext://HTC_M8x/SD 卡/test

The profile is executed in attended mode.

Previous run was at 2015/1/9 上午 10:35:28: INCOMPLETE: 0 copied of 5

Left Side Volume Name: 4T

2015/1/9 上午 10:37:03 MTP: Verifying Access Tokens
2015/1/9 上午 10:37:03 MTP: Refreshing Access Tokens
2015/1/9 上午 10:37:03 MTP: Connect Successful
Copying Direction : Left To Right
Exact Mirror Mode is being used.


Free Space on left side : 888 GB, needed: 0 Bytes
Free Space on Right side: unknown, needed: 80,991 kB

2015/1/9 上午 10:37:05 MTP: Creating folder 01
Created folder: ext://HTC_M8x/SD 卡/test/com.direk/中文/02/01
2015/1/9 上午 10:37:05 MTP: Creating folder 01
2015/1/9 上午 10:37:05 MTP: Exception creating folder: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 Error creating folder ext://HTC_M8x/SD 卡/test/com.direk/中文/02/01/01: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 MTP: Creating folder 01
2015/1/9 上午 10:37:05 MTP: Exception creating folder: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 Error creating folder ext://HTC_M8x/SD 卡/test/com.direk/中文/02/01/01: Could not create folder oB55C\01, error code: -2147024809
Error creating folder. It's possible that the server does not allow this name:
ext://HTC_M8x/SD 卡/test/com.direk/中文/02/01/01
2015/1/9 上午 10:37:05 MTP: Creating folder 01
2015/1/9 上午 10:37:05 MTP: Exception creating folder: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 Error creating folder /SD 卡/test/com.direk/中文/02/01/01: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 MTP: Creating folder 01
2015/1/9 上午 10:37:05 MTP: Exception creating folder: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 Error creating folder /SD 卡/test/com.direk/中文/02/01/01: Could not create folder oB55C\01, error code: -2147024809
Exception Could not create folder oB55C\01, error code: -2147024809 at 000000000177E59C.
Filename: F:\test\com.direk\中文\02\01\01\01.mp3
Checkpoints: CloudMakeDirEx: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 MTP: Creating folder 01
2015/1/9 上午 10:37:05 MTP: Exception creating folder: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 Error creating folder /SD 卡/test/com.direk/中文/02/01/01: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 MTP: Creating folder 01
2015/1/9 上午 10:37:05 MTP: Exception creating folder: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 Error creating folder /SD 卡/test/com.direk/中文/02/01/01: Could not create folder oB55C\01, error code: -2147024809
Exception Could not create folder oB55C\01, error code: -2147024809 at 000000000177E59C.
Filename: F:\test\com.direk\中文\02\01\01\02.mp3
Checkpoints: CloudMakeDirEx: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 MTP: Creating folder 01
2015/1/9 上午 10:37:05 MTP: Exception creating folder: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 Error creating folder /SD 卡/test/com.direk/中文/02/01/01: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 MTP: Creating folder 01
2015/1/9 上午 10:37:05 MTP: Exception creating folder: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 Error creating folder /SD 卡/test/com.direk/中文/02/01/01: Could not create folder oB55C\01, error code: -2147024809
Exception Could not create folder oB55C\01, error code: -2147024809 at 000000000177E59C.
Filename: F:\test\com.direk\中文\02\01\01\03.mp3
Checkpoints: CloudMakeDirEx: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 MTP: Creating folder 01
2015/1/9 上午 10:37:05 MTP: Exception creating folder: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 Error creating folder /SD 卡/test/com.direk/中文/02/01/01: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 MTP: Creating folder 01
2015/1/9 上午 10:37:05 MTP: Exception creating folder: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 Error creating folder /SD 卡/test/com.direk/中文/02/01/01: Could not create folder oB55C\01, error code: -2147024809
Exception Could not create folder oB55C\01, error code: -2147024809 at 000000000177E59C.
Filename: F:\test\com.direk\中文\02\01\01\04.mp3
Checkpoints: CloudMakeDirEx: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 MTP: Creating folder 01
2015/1/9 上午 10:37:05 MTP: Exception creating folder: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 Error creating folder /SD 卡/test/com.direk/中文/02/01/01: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 MTP: Creating folder 01
2015/1/9 上午 10:37:05 MTP: Exception creating folder: Could not create folder oB55C\01, error code: -2147024809
2015/1/9 上午 10:37:05 Error creating folder /SD 卡/test/com.direk/中文/02/01/01: Could not create folder oB55C\01, error code: -2147024809
Exception Could not create folder oB55C\01, error code: -2147024809 at 000000000177E59C.
Filename: F:\test\com.direk\中文\02\01\01\05.mp3
Checkpoints: CloudMakeDirEx: Could not create folder oB55C\01, error code: -2147024809

Errors / Access problems with 5 File(s):

\com.direk\中文\02\01\01\01.mp3 (COULD NOT CREATE FOLDER OB55C\01, ERROR CODE: -2147024809 AT 000000000177E59C.CHECKPOINTS: CLOUDMAKEDIREX: COULD NOT CREATE FOLDER OB55C\01, ERROR CODE: -2147024809)
\com.direk\中文\02\01\01\02.mp3 (COULD NOT CREATE FOLDER OB55C\01, ERROR CODE: -2147024809 AT 000000000177E59C.CHECKPOINTS: CLOUDMAKEDIREX: COULD NOT CREATE FOLDER OB55C\01, ERROR CODE: -2147024809)
\com.direk\中文\02\01\01\03.mp3 (COULD NOT CREATE FOLDER OB55C\01, ERROR CODE: -2147024809 AT 000000000177E59C.CHECKPOINTS: CLOUDMAKEDIREX: COULD NOT CREATE FOLDER OB55C\01, ERROR CODE: -2147024809)
\com.direk\中文\02\01\01\04.mp3 (COULD NOT CREATE FOLDER OB55C\01, ERROR CODE: -2147024809 AT 000000000177E59C.CHECKPOINTS: CLOUDMAKEDIREX: COULD NOT CREATE FOLDER OB55C\01, ERROR CODE: -2147024809)
\com.direk\中文\02\01\01\05.mp3 (COULD NOT CREATE FOLDER OB55C\01, ERROR CODE: -2147024809 AT 000000000177E59C.CHECKPOINTS: CLOUDMAKEDIREX: COULD NOT CREATE FOLDER OB55C\01, ERROR CODE: -2147024809)
====================================================================================

[superflexible]

Unfortunately every phone is different, I cannot confirm the problem with my devices. Can you create these folders on the phone with Windows Explorer? Does copying the files work if you create the folders manually?

[mhliu]

Yes, I can use Windows Explorer to create these folder and file without any problem.

[superflexible]

OK I think I will buy a phone like this, which model is it exactly, and do you know which Android version it has?

[mhliu]

My phone is HTC M8 with android 4.4.4.

I think the problem seems to be here, I try to sync the file 01.mp3 under the folder "02",
the program will create folder "02", and then sync file 01.mp3.
But, the folder "02" seems not really create, or maybe a little delay. So, if you sync the file 01.mp3 immediately. it will fail.
If I sync the folder "02" first, and then sync the file 01.mp3 in next time, it will success. Maybe something wrong in create the folder "02" using by MTP?

The sync log as follow:
===================================================================================


2015/1/10 AM 10:19:38 MTP: Creating folder 02
Created folder: ext://HTC_M8x/SD 卡/Android/data/com.acmeandroid.listen/Seth/Seth/10/02
2015/1/10 AM 10:19:38 MTP: Starting upload of 01.mp3
2015/1/10 AM 10:19:38 MTP: Exception uploading 01.mp3: Write To Device Failed
2015/1/10 AM 10:19:38 MTP: Final exception uploading 01.mp3: Write To Device Failed
2015/1/10 AM 10:19:38 FTP Exception (no retry): ETGFTPErrorDoNotRetry Write To Device Failed @ 000000000177B91F
Exception Write To Device Failed at 000000000177B91F.
Filename: E:\Google Drive\Seth\Seth\10\02\01.mp3
Checkpoints: TGGetOrPutEX:Write To Device Failed

Errors / Access problems with 1 File(s):

\Seth\Seth\10\02\01.mp3 (WRITE TO DEVICE FAILED AT 000000000177B91F.CHECKPOINTS: TGGETORPUTEX:WRITE TO DEVICE FAILED)
================================================================================