Send e-mail only after trying to move 5 times

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Send e-mail only after trying to move 5 times

Postby kaschu on Tue Apr 15, 2014 5:04 am

Hello,
is it possible to configure e-mail notification, so that I become only an error e-mail after the filesynchronizer has tried to move a file unsuccessful for as example 5 times?
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Re: Send e-mail only after trying to move 5 times

Postby superflexible on Tue Apr 15, 2014 5:48 am

Yes, you can choose re-running options in the profile under Access & Retries -> Waiting and Retrying,
and on the Program Settings dialog under "Notify" you can choose

Failed Jobs Being Retried: Send Email After 5th and last run only (or just Last run only).
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Re: Send e-mail only after trying to move 5 times

Postby kaschu on Wed Apr 16, 2014 2:32 am

Thank you for your help!
I configured it as you wrote, but I still get e-mails after the first run. I add the profile settings and a screenshot of the programm options to this post. Can you check them?

And here's the error message from the e-mail (sorry, it's German):

Zusammenfassung: UNVOLLSTÄNDIG: 0 kopiert von 1
Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird.

Detaillierte Ergebnisse
-----------------------
Fehler bei 1 Dateien.

(Zugriffs-)Fehler bei :
\\gloproduktion01\Produktion-Vorstufe\Datenkontrolle\_SPEZIAL\_EDITION\OUT\20140416.GLOCKE.019.BE.0.pdf.pre_pdfgen.pdf (32:Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird.)
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Re: Send e-mail only after trying to move 5 times

Postby kaschu on Wed Apr 16, 2014 2:33 am

BTW, we use the version 4.97
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Re: Send e-mail only after trying to move 5 times

Postby superflexible on Fri Apr 18, 2014 3:24 am

You also need to configure the 5 retries in the profile. Go to "Zugriff & Wdhlg." -> "Warten und erneut versuchen" and configure the whole job to be re-run in case of problems during "Ausführen des Profils".

Only the immediate re-runs configured on this tab sheet in the profile are counted in terms of preventing error emails.

If you have a 4.97 license, you can also upgrade to 5.73 for free (same registration code).
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