SFFS trouble with open QuickBooks files

No more questions - please go to http://www.syncovery.com/forum instead

Moderator: SuperFlexible Administrators

SFFS trouble with open QuickBooks files

Postby RadicalDad on Thu Sep 01, 2011 9:36 pm

Having just upgraded to Windows 7 and the latest version of QuickBooks, I am finding that the SFFS is generating an error when QB opens because the QB data files are locked. I know that QB uses record locking to allow multi-user access, but it still seems that shadow copy should be able to get around this. (By the way, I'm only using one copy of QB.) I have included the log file. (QB data file name has been munged for security reasons.) Suggestions to avoid this error (and the notifications)?
Attachments
Jeanne Documents Sync - 2011-08-31 16 51 55.log
(12.77 KiB) Downloaded 40 times
RadicalDad
 
Posts: 36
Joined: Sat Feb 26, 2011 7:46 pm

Re: SFFS trouble with open QuickBooks files

Postby superflexible on Wed Sep 07, 2011 10:38 am

Volume Shadowing can only help reading locked files. But in this case, the destination was locked. Not the source side.

If you are doing a two-way synchronization, you must make sure that QuickBooks is only opened on one of the two machines at any given time.
User avatar
superflexible
Site Admin
 
Posts: 2478
Joined: Thu Dec 31, 2009 3:08 pm


Return to Windows Support * new forum: www.syncovery.com/forum

cron